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ALL Prescriptions will now be required to be ordered online.

 

From the 1st October 2016 our prescription line will cease to exist.

If you are wishing to order a prescription you will need to order the prescriptions online.

Online accounts are accessible by all patients and all you need is your log-in information.

This is available over the phone.

The details can be sent to you via email.

Any pescriptions being ordered online will be rejected if the medication is not due yet.

Please take care when ordering your prescriptions and please pay attention to the instructions on the medication itself so you are not over/ under useing your medications.

We do understand that a number of patients will not be able to order their medications online. These patients may be or suffer with:

Elderly housebound

Palliative care

Mental Health Issues

Learning Disabilities

Hearing or Visual Disabilities

No access to family or carers to support them.

If you fall into one of the above categories please let a member of the reception team know and an alternative can be arranged. 

Repeat Prescriptions

Requests for repeat prescriptions can be made in the following ways:multicolour_pills

 

  • Option 1: Online - follow the link at the top of this page to complete a simple registration.
  • Option 2: Post (Royal Mail)- Prescriptions can be sent by patient into the surgery by post.

 

To assist the receptionist in processing your prescription you will need to give the following details. Your full name and address and names and strengths of all medication you require. Any medication you have requested that is not on your list of repeat medication will be referred to the doctor and issued at their discretion.

Collections

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery. If the chemist is collecting your prescription from the surgery it is your responsibility to order the prescription and then notify the chemist. The practice will not accept requests for prescriptions from chemists.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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