Due to changes in the telephone system.
You will now be required to order your prescriptions online.
From the 1st October 2016 our prescription line will cease to exist.
If you are wishing to order a prescription you will need to order the prescriptions online.
Online accounts are accessible by all patients and all you need is your log-in information.
This is available over the front desk.
You can collect your login details when collecting your prescription.
Any pescriptions being ordered online will be rejected if the medication is not due yet.
Please take care when ordering your pescriptions and please pay attention to the instructions on the medication itself so you are not over/ under useing your medications.
Requests for repeat prescriptions can be made in the following ways:
To assist the receptionist in processing your prescription you will need to give the following details. Your full name and address and names and strengths of all medication you require. Any medication you have requested that is not on your list of repeat medication will be referred to the doctor and issued at their discretion.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery. If the chemist is collecting your prescription from the surgery it is your responsibility to order the prescription and then notify the chemist. The practice will not accept requests for prescriptions from chemists.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.